Help

Help centre

Quick answers, and how to reach us.

Credits and payments

What happens to my credits if a creation fails?

They go back to your balance.

How can I pay?

On the Credits page: by card, TNG eWallet, online banking (FPX) or DuitNow QR, or with crypto.

Can I get a refund?

Read our refund policy. To ask about a refund, email us at the address below.

How do I get free credits?

Claim 1 free credit every 24 hours, and get 5 credits when a friend you invite makes their first creation.

Where are the challenge rules?

Every rule and answer is on the 1 BTC Challenge page.

Email us and tell us what happened. Write from the email you sign in with.

support@bored2ai.com